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Can my product still print if an ink cartridge is expended or not installed? Which ink cartridges should I use with my product? Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app? Copy or Print. Select the questions to view the answers How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? Printing and scanning seems slow on my product when I use a wireless connection router or access point.

It takes a long time to cancel a print job when I use my product's Cancel button. I cannot print from Windows after I replaced my router. I cannot print from my Mac after I replaced my router. I was able to print from Windows before with a wireless connection, but now I can't. I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN virtual private network.

Error Messages or Lights. Select the questions to view the answers I see the message Installation Failed or Installation could not be completed due to the following error: I see an error code on my product's LCD screen. I see the message Cannot connect to Internet in Windows 8. Image Quality or Appearance. Select the questions to view the answers How do I improve the quality of a scanned image? An area I highlighted with a fluorescent or neon marker does not appear in my scan.

Select the questions to view the answers The color ink cartridge is expended even though I print in black only. Why does this happen? How do I know when an ink cartridge needs to be replaced? How long should an ink cartridge remain in my product if it's not used often? I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?

Select the questions to view the answers How do I perform a nozzle check from the control panel? Memory Cards or External Devices.

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Select the questions to view the answers Can I just pull the memory card out of my product when I'm finished printing? Which memory cards are compatible with my product? What is the largest supported memory card for my product? Paper or Media. Select the questions to view the answers I'm having paper feed problems. Does the type of paper I use really make a difference?

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Can I use sheet labels with my product? Can I print on transparencies?

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How should I load envelopes? What kind of paper gives the best results for high quality printing? Can I use hole-punched paper with my product? How should I preserve my pictures? Print Quality or Appearance. Select the questions to view the answers My printout has lines running through it. Web pages don't print the way they are displayed on my monitor. The quality of my printed output is unacceptable.

My printout has incorrect margins. My printout is blurry or smeared. My printout contains garbled characters when I print from Windows or my Mac. The printout is grainy. My printout has incorrect or missing colors. How do I make a borderless print? The image look inverted, as if viewed in a mirror.

The text or photo on my printout is slanted. How do I change the font size of text I print from Windows? Select the questions to view the answers I am unable to scan. How do I decide which resolution to select when scanning from Epson Scan? I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?

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How do I configure Epson Scan Settings? How do I use the control panel buttons to scan? I can't scan multiple document pages into a single PDF. What is the maximum number of pages that I can scan into one PDF file? How do I save my scans to a specific folder when using the Scan to PC button?

How do I scan a photo without scanning the entire scanner glass? Can I scan from my product's control panel to my computer over a network connection? Software or Setup. Select the questions to view the answers I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. I'm having problems installing the software. How do I install the software for my product? Can I select a print resolution by indicating a specific dpi dots per inch setting?

How do I set up my product for the fastest printing? How do I know which paper or media type to select in my product's driver? Can I use my product on a network? Can I disable Sleep Mode for my product? For more information and for registration, please click here.

We use cookies on our website. By continuing to browse our website, you agree to our use of cookies. For more information on how we use cookies and how to manage your preferences go to Cookie Information. Find a repair centre close. Contact Us Submit your contact details below and an Epson expert will be in touch: Epson Stylus SXW.


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How to download drivers and software from the Epson website. If you are intending to install an Epson product, start with the product powered off. Click here to open the Epson homepage.


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  • Once the Epson homepage has opened click on Support at the top of the page. Scroll down to Find your model Enter the name or the serial number of your Epson product and click Search. Expression Home XP Tip: If your product doesn't appear when you type it in, check that you haven't mis-typed it and try again - check the Epson name on the front of your product. Check how your product is supported.

    For example, there may be an inbox driver available for your product and a download is therefore not provided. For some older products the recommendation may be to use a compatible driver for a previous operating system instead e. Windows 7 in place of Windows To check this see the relevant article from the sections below: Epson and macOS The available options may include some or all of the following: Product Setup We recommend if available for your product that you download and install Epson Product Setup.

    As well as setting up your product to your Windows PC or Mac If the Epson Product Setup tool is not available for your product continue to the section below. Drivers If the Epson Product Setup tool is not available for your product, we recommend that you download and install everything under this heading, but the following are required as a minimum to use your product with a computer: Creativity Software , Other Software , ICC Profiles These contain optional utilities and supporting files to help you get the most out of your product, but are generally not required to use it.

    For more information refer to your product's documentation. Otherwise, your product may lack important functionality when networked. Firmware Firmware is software that runs in a printer, scanner, or other product and controls the functionality and user interface.

    Epson Stylus SX420W Multifunctional Printer

    Firmware updates may be required from time to time. Did you find this article helpful Yes No Thanks for leaving feedback. Log in Not signed in yet? Register The fields marked with an asterisk are required fields.